To get the most from your ServiceNow
CSM and FSM investments requires specialized expertise
OUR EXPERTISE
CUSTOMER SERVICE
Xceltrait specializes in the implementation of ServiceNow Customer Service Management for customer-centric organizations across verticals.
FIELD SERVICE MANAGEMENT
Xceltrait specializes in the implementation of ServiceNow Field Service Management that allows field service agents to deliver effective, proactive, and accurate issue resolution.
XCELSOCIAL
XcelSocial, a certified ServiceNow app developed by Xceltrait for social media channels such as Facebook and Twitter, allows key customer comments to be pulled and managed directly into your ServiceNow instance.